Our Online Reviews



Yelp
I had the pleasure of communicating with Susan via phone to assist me with an urgent matter. Susan was not only pleasant she was professional informative understanding of my situation. Susan got the job done expeditiously. Because of Susan, I will always be a Galax Insurance customer. Thank you, Susan.Sheila G.
 Reviewed Jun 2023

Susan is always very, very helpful. Always goes above and beyond!!!!Trish W.
 Reviewed Jun 2023

Galax Insurance is awesome! The staff there are so friendly and helpful, they just make you feel like family. I would definitely recommend anyone to purchase insurance from there!
Chris S.
 Reviewed Jun 2023

Susan Sierra is very sweet, friendly and always helpful!
Amanda D.
 Reviewed Jun 2023

Great insurance place and Susan always helpful, thank you SusanStephanie S.
 Reviewed Jun 2023

Know that you're in good hands here with this insurance! I've always gone to Anna and my experience with her is great!! She offers a wide range of coverage options and takes the time to find the best one for you. She also speaks Spanish so that's a plus! Ask for her!
Jenni E.
 Reviewed Jun 2023

Annayeli is the best worker there!Evelin G.
 Reviewed Jun 2023

Ana is very helpful and nice 🙂Mayra A.
 Reviewed Jun 2023

Susan is such a great help there!Camry W.
 Reviewed Jun 2023

The best ever! Susan is such a great help for me, wouldn't go anywhere else!Nelson V.
 Reviewed Jun 2023

Thank you for taking care of our Home, Auto, Business and recreational insurance needs. Rickey and Susan you guys are some of the best people we have ever worked with!! Your hard work, happy attitudes and kindness means a lot to our family and I'm sure others in our community! Keep up the good work!!Crystal H.
 Reviewed Jun 2023

Great advisors concerning our insurance questions and insurance claims. They make us smile. KPKathy L.
 Reviewed May 2023

Ana Lopez went above and beyond to assist me. She stayed after hours to get me taken care of when she didn't have to. She was friendly, compassionate and understanding and I can't thank her enough! ☺Jessica C.
 Reviewed Feb 2023

Excellent serviceFredy L.
 Reviewed Feb 2023

Best and friendliest insurance agents in Galax!Jimmy H.
 Reviewed Jan 2023

Thanks Erine for recommending Galax Insurance Rickey Stone and Susan Sierra are Awesome!!!Tiffany M.
 Reviewed Jan 2023

Susan is the best!! No matter what company I'm with she goes above and beyond to help me! Her knowledge of the business saved me money just because she made a call to my company! Thanks for ALL these years of faithful help Susan And many more in the future!!Robin H.
 Reviewed Jan 2023

They are so helpful, especially Susan. Great place and people to have your insurance through.Stephanie S.
 Reviewed Jan 2023

Really professional and customer-focused insurance agency. We had a claim and this agency jumped in very quickly and filled out our claim to get our money. If you are looking for an insurance agency that has your back and cares about you when you need them the most, then look no further. I highly recommend this insurance agency to everybody!Doris R.
 Reviewed Dec 2021

Needing to combine home/auto, I dropped by the local insurance company of Galax Insurance. Rickey Stone is now my new Allstate agent. He and the front desk person were very friendly and helpful. Rickey was very thorough in writing my combined policy. I highly recommend this agency.Donna H.
 Reviewed Jul 2021

Excellent service, everyone there goes the extra mile to make sure you have the coverage you need at a good price. You will never leave there disappointed and you will make a friend or two along the way.Ray J.
 Reviewed Apr 2021

Extremely helpful, found me a plan that saved me over $100.00 a month!! Literally.Anthony R.
 Reviewed Nov 2020

Galax Insurance gave me the best quote for the exact coverage that I was looking for, so I went with them. The service I got was very friendly, hassle-free and quick. These guys are very knowledgeable and the best at what they do! I highly recommend Rickey and Galax Insurance to everybody!Jeff C.
 Reviewed in 2020

Very good people who help you find good prices on car insurance, I recommend them.Alejandro G.
 Reviewed in 2020

I getting a good deal on my car insurance and I really like dealing with the people who work there very nice 😃Mike M.
 Local Guide
 Reviewed in 2020

Awesome service and "always" the lowest prices! I highly recommend Rickey and Galax Insurance to everybody!Jeff C.
 Local Guide
 Reviewed in 2020

Hanks Insurance is amazing! The staff is very friendly and they saved my husband and I a bunch of money on insurance. Check em out!Amanda D.
 Reviewed in 2020

Great insurance company. My husband has insurance here and he has a great plan, they work to make sure his plan is always the best as life and circumstances change. I would highly recommend them.Natasha P.
 Reviewed in 2020

They are great and help you find the best insurance plan to fit your needs with the lowest prices in Galax.Wayne T.
 Reviewed in 2019

The best place to get insurance, customer service and support. They will also find you the best prices and work with you.Jason S.
 Reviewed in 2018

Hanks Insurance is so very lucky to have Susan working there, it's always nice to walk in to the office and see her smiling face.Michelle F.
 Reviewed in 2018